Are you missing data?

Is the system moving unusually slow?

Are you experiencing backward typing?

If you are experiencing any of these issues, you might want to keep reading 😉

Often times we experience funky things that aren't "X-actly" because of X-1. Some issues have to do with your browser, keyboard, or computer. We have gathered a few solutions to some issues you might experience while using X-1.

Start by troubleshooting internet browser issues

  • Do a Hard Refresh

Use: Ctrl + R

  • Clear your Cache and Cookies

Use: Ctrl + Shift + Delete

  • Reset your Browser

Use: Ctrl + Shift + R

If you are still experiencing issues

  • Restart Computer

Use: Ctrl + Alt + Delete

For issues involving your keyboard

Run the Keyboard Troubleshooter

  1. Press the Windows key and search for troubleshoot.

  2. Click on Troubleshoot settings from the search results.

  3. Scroll down to the right side and click on Keyboard.

  4. Select the Run the troubleshooter option.

Follow the on-screen instructions to fix the keyboard typing backward.

Change Keyboard typing direction

  • For right-to-left typing, press CTRL + right SHIFT.

  • For left-to-right typing, press CTRL + left SHIFT.

If you need further assistance, please contact us

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