There may be times when you need to create an invoice with a total of $0.00—for example, when issuing a complimentary fuel or service charge. X-1 makes this simple, but it’s important to use the correct settings to avoid errors.
Key steps to remember
Check your invoice fields
Before processing, make sure the highlighted fields on your invoice are filled out correctly and match the requirements for a $0 invoice.
Use the COMP payment method
The COMP method is used exclusively for $0 complimentary invoices.
If you try to select a different payment method (such as Cash or Credit Card), the system will stop you and display this error message:
“This transaction cannot be processed with the payment method selected.”
Finalize your invoice
Once the COMP payment method is applied, the invoice will process normally and automatically move to Paid status.
✅ That’s it! Processing a $0 invoice is quick and straightforward when the COMP method is used correctly.