Request Confirmations help FBOs make sure service requests are clearly reviewed and acknowledged before work begins. By sending a confirmation to crew or operators and tracking their response, teams can reduce misunderstandings, improve accountability, and keep everyone aligned.
With Request Confirmations, you’ll always know whether a request is pending, confirmed, or rejected—all in one place.
How to Enable Request Confirmations in SinglePoint
To Enable Request Confirmations status in SinglePoint:
Go to FBO Settings > FBO Profile
Select the Request tab
Enable Email Request Confirmation Status in SinglePoint
🔄 After saving, users must log out and log back in for the change to take effect.
User Role Permissions
To access settings to enable or make changes for Request Confirmation feature the following user role permissions are required:
Single Point Visibility
When Request Confirmations are enabled, status is also visible in Single Point:
Pending requests display a warning before proceeding
Rejected requests show who rejected them and when
Confirmed requests show full confirmation details
Audit history is preserved across both Request and Single Point views.
Working With Pending or Rejected Requests
Request Confirmations are informational, not blocking:
Services can still be completed even if a request is pending or rejected
Clear warnings help users stay aware of the current status
All actions are recorded in the audit history
This ensures flexibility while keeping teams fully informed.
Need more help? Contact X-1FBO Support for further assistance