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AVTRIP Rewards - Stand-alone Reward Points

How to award points from the Rewards Page without having to be inside an invoice

Caroline avatar
Written by Caroline
Updated over a year ago

Forgot to award points on a previous fuel transaction? No worries. You can go back to the invoice and select the "Rewards: button to easily add the appropriate amount of points (it will auto-populate a lot of the information for you!).

Don't know the invoice # or want to award stand-alone points for something else? Proceed with these quick steps:

  • Navigate to Customer Service > Rewards

  • Click on + NEW AVTRIP REWARD

  • Enter the Tail Number

  • Select the product. If there was no fuel on the transaction, and you wish to award points for another reason (i.e. an extra "Thank you" or to help smooth over a service issue), select "No fuel"

  • Enter the gallon amount in the quantity field.

  • Once you've entered your qty the system will calculate the points for you.

  • Enter the AVTRIP card # or LOOKUP by name

  • Finally, click award points

  • Use the action button from the main Rewards tab to make a correction or print a hardcopy

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