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X-1FBO's Guide to End-Of-Day Closing

A guide to ensure nothing gets overlooked, gauranteeing readiness for the next day!

Ken Wiley avatar
Written by Ken Wiley
Updated over a year ago

BEST PRACTICES FOR END-OF-DAY CLOSING

1. Review Open Requests for the current day and close any that have both actual arrival time & departure times filled in. Cancel any requests for aircraft that never came in. If there are aircraft on your ramp that were originally scheduled to leave today but are now departing in the future be sure to update their ETD.

  • Customer Service > Request List

2. Review Closed Requests for the current day to verify there all arrival & departure times are green. Also that an invoice associated with each request. If there is no invoice associated, make sure you know the reason why. If you need to make any updates to a Closed Request you will need to reopen it, make your edits & then reclose.

  • Customer Service > Request List > Closed

3. Verify there are no Unbilled Fuelings. Link them to a request or an already created invoice when appropriate. Otherwise, you can create an invoice to bill them out from the bento box.

  • Fuel Management > Fuel Inventory > Upper Right-Hand Tick Box

4. Verify there are no Breaks or Overlaps in the meters for the day. Make sure you set the ‘report from’ date/time back to the last time a close out was performed. If you are unsure of this time, just go back two days & run through current day at 23:59.

If there are any issues that need to be fixed – do that now before continuing since changes may impact invoices.

  • Fuel Management > Breaks & Overlaps by Meter

5. Review Working Status Invoices. Ensure that they all are processed (payment made) OR that they are okay to remain in Working Status. Generally, the only invoices that should be in Working are for aircraft that are waiting to pay on departure or some other known issue preventing them from being fully billed out.

  • Accounting > Invoices > Working

6. Verify Invoice Details for the current day, to check for any errors. Use this report to verify things such as tail # associated with the customer, as well as unit prices of fuel & services. For example, you wouldn’t want to see N128AB being billed to NetJets or a facility fee being charged to a base customer. If you find any errors, you will need to correct the invoice. If you are unable to correct the invoice because you are unsure of how or you do not have permissions to do so, please reach out to X1FBO support.

  • Accounting > Reports > Sales by Cust/Detail

7. Close Offline Batches. Any batch with ‘Offline’ in its name can be closed by selecting all invoices & choosing the Close Batch button in the bottom right-hand corner. All other batches will close automatically.

  • Accounting > Batch Payments

8. Complete Daily Close. Enter all ending meter numbers & physical balances, then move to the next screen. Review any errors & fix them before continuing. You can duplicate your internet browser tab so you can keep the error(s) up & be able to fix them in another tab. Once you have corrected the errors, cancel out of the daily close & start it again. (Sometimes using the back button & just pressing ‘Next – Closing’ does not capture all changes you may have made.)

Variances will not show an error. You will need to determine the variance gallon amount that is acceptable for your FBO.

Once all errors have been resolved OR at the very least you have an explanation for them you can press the Next -Summary button. Pro Tip: Add reason for any remaining issues in the close out notes.

Once you are satisfied make sure to press the Save button in the bottom right.

  • Fuel Management > Daily Close

9. Next Days Arrivals & Departures. Ensure they look good for tomorrow using the request list & the arrival departure board.

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