The X-1 Portal currently allows operators to manage the way their fuel orders get sent to the FBO, track the completion of their fueling, request the addition of new aircraft to their fleet, and more.
Follow the easy steps below to set up a customer with their own X-1 Portal and stay tuned for a lot more exciting features coming to the X-1 Portal in the near future.
How to set up your customer's portal in X-1:
* This is an add-on feature. If you are intersted in adding this feature to your current subcription please reach out to the Support Team for assistance.
Locate the Create Portal tab within the customer's profile (scroll all the way down)
Select the category for your customer from the drop-down
Enter the name and email address for the Admin user (crew, operator) who will manage their portal. This is the key person that will control access for this customer to their portal.
Have them check their email for a link to access the portal and reset their password (suggested)
How to Enter a fuel order in X-1 Portal (share this information with your customer)
Fill out all required fields to start your request
If you want to select a specific Operator, please note that each operator's name must be set up under Operators Settings first
Check the status of your fueling
To verify if your fuel has been completed or if it's still pending, check under the
My Fuelings tab
Invoices
Portal users can pay for their outstanding invoices and see a list of their paid invoices.
User Settings
Admin users can create other users to access the portal, send a reset password if users present login issues, delete or disable users. So, if you want to give multiple line pilots access to order fuel directly from the ramp you can.
Aircraft Settings
Customers can request the addition of new aircraft to their fleet. This request will be sent by email to the FBO's email address on file (pulled from X-1).
Company Profile
Customers can now ensure you have the latest information! From the company profile page, customers will be able to edit and update information related to their company profile. The changes will be reflected in their company profile in X-1FBO.
Operators Settings
From this page, customers can add a new operator name to then use on their fuel orders. Let's say you bill American Airlines for the fuel but American wants to know the aircraft was operated by Republic Airways on the invoice. This feature has you covered.
Help Request
This is to create a support ticket to address any issues with the X-1 Portal
As always if you need any help hit the chat bubble in the bottom right corner of your screen and we can walk you through a set up!