What is the X-1PAY Point of Sale Terminal
The X-1PAY Point-of-Sale Terminal, is built on an industrial-grade Smart POS device and designed for frictionless, fast, and easy transactions. It supports multiple payment methods and it allows you to accept payments remotely using a cellular signal, eliminating the need for customers to visit the FBO. Want to know more about the X-1PAY Point of Sale Terminal? Click here.
Setting up User Credential for X-1PAY
First time signing in to the X-1PAY terminal? If so, continue reading to learn how to set up new user credentials. Before attempting to sign onto the X-1PAY Terminal application on the device, you must first sign in to X-1FBO on a desktop with the new credentials.
Note: For security reasons, users cannot use the same credentials to log into X-1Pay, SinglePoint, and X-1FBO simultaneously. We recommend creating a separate user account specifically for X-1PAY.
(Admins Only) To set up the X-1PAY Terminal, go to FBO Settings > Users.
To create a role: In the Roles tab, click "New Role", name it X-1PAY Terminal, and make sure the Terminal permission under Customer Service is enabled.
To create a user: In the Users tab, click "New User", complete the required fields, assign the X-1PAY Terminal role, and save. Use the example below as a reference.
Now that the new role and user are created, you can log into the X-1Pay device. Once logged in, a new terminal will appear in your FBO Settings. Your device and X-1 environment are now linked and ready to go!
Setting up the Terminal
These are steps to set up and rename your X-1Pay terminal to make it more custom to your location.
While signed into X-1FBO (on a desktop) go to FBO Settings > FBO Profile > Payment Terminals.
Locate the terminal and then click on the pencil icon to edit the name of the terminal. Edit the name to something different other than the original device serial number.
Select the Terminal Mode from the drop-down and hit Save. (See Terminal Modes section for more info).
Next log out of X-1FBO and log back in to confirm the name of the terminal has been updated.
Adding the Terminal View to your Menu
If you need to grant a user access to edit Terminal settings without providing access to FBO Settings, you can enable this User Permission in the Role of your choice!
Terminal Modes
Keep in mind the following terminal modes as they will affect how an invoice is processed.
Desk – Invoices are sent individually to the X-1PAY terminal from Working status. Moving the transaction to Ready status automatically.
Ramp – All invoices in Ready status will be displayed in the terminal. The “Send to Terminal” is not an option; from the same arrow button, select “Ready for Payment.”
After the invoice is processed, from the X-1PAY terminal you will see the following options:
A Note about the Ready Status
Please ensure you select a payment method before moving the invoice to the 'Ready' status. If a customer changes their mind about the card type, you'll need to void the invoice from the desktop and then re-save it as 'Ready' with the new, updated form of payment before processing.
Tap to Pay or Chip Reader Capabilities?
Unfortunately, we cannot use these features on the X-1Pay device due to processor restrictions in our industry.
Ongoing Improvements with Contract Fuel
We're excited to share that our team is diligently working on enabling the use of contract fuel cards with the X-1Pay device! While this feature is not currently available, we encourage you to stay tuned to our change log for future updates.