Ever wonder what all those little icons mean when you're looking at the Customer Service Request List, Invoices, or the Arrival/Departure Board? 🤔 Don’t worry—we’ve got you covered!

These icons are quick indicators that tell you about the status or type of request at a glance. Let’s break them down in a fun and simple way:

🛩️ Aircraft Status Icons

Based at the same airport, but not your FBO.

🏠 Based Tenant

An aircraft based at your FBO.

This aircraft is based at another FBO within your network.

Just visiting! This aircraft is temporarily at your FBO.

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A quick stop! Staying no more than 3 nights.

In and out—this aircraft arrives and departs without shutting down its engines.

The aircraft is parked at your airport or a maintenance facility overnight or longer.

Arrival – The aircraft is scheduled to land.

Departure – The aircraft is scheduled to take off.

YELLOW ICON – SERVICE PENDING

BLUE ICON - SERVICE IN PROGRESS

GREEN ICON - COMPLETED SERVICE

RED ICON - SERVICE CANCELED

🔗 TRX Integration Icons & Statuses

YELLOW BULLSEYE: AIRCRAFT SCHEDULED

BLUE BULLSEYE: AIRCRAFT ENROUTE

GREEN BULLSEYE: ACTUAL TIME OF ARRIVAL/DEPARTURE

🚗 Transportation Icons:

CAR & DRIVER

CREW CAR, SHUTTLE, PRIVATE VEHICLE, TAXI

RENTAL CAR

These icons show you where a service request stands in the workflow. Here's what each color means:

YELLOW– OPEN REQUEST:

GREEN– CLOSED REQUEST:

RED– CANCELED REQUEST:

BLUE– ON-SITE REQUEST:

💳 Invoice Status Icons

YELLOW – WORKING INVOICE:

BLUE - READY INVOICE:

* Ready: Ready for payment, no changes can be made

GREEN: DONE INVOICE

RED – CANCELED INVOICES:

Need Help?
Still have questions? Contact the X-1 Support Team anytime — we’re happy to assist you.