Here’s a comprehensive guide to the exact steps fuelers should follow to ensure a smooth and successful fueling process using the X-1 CloudConnect.
Step-by-Step Fueling Process
Ensure Complete Startup of TCS3000
Begin by waiting until the register has completely started.
Create the Operation on X-1 SinglePoint
Initiate the preferred fuel operation on the X-1 SinglePoint device.
Connecting Meters
You will see the "Connecting Meters" message. Patience is key here.
Wait for "Meters Ready" Message
This is crucial. Do not proceed until you see the "Meters ready" message
displayed.
Start the Fueling Process
Once you see the "Meters ready" message, you can click start on the TCS3000 to begin fueling.
End of Fueling
When the fueling process concludes, click stop on the TCS3000.
Result Value on X-1 SinglePoint
Wait approximately 30-40 seconds for the result value to appear on the X-1 SinglePoint device. If you do not receive the results, click "Refresh" to check again or manually input the total values.
Save the Values
Ensure to save the recorded values accurately.
Common Issues and Solutions
Failed Delivery Presets
Failing to follow the proper workflow can result in failed delivery presets (not receiving the "Meters Ready" message) or delays/failures in receiving the total values.
Troubleshooting Steps:
Ensure the register is idle before starting a new fueling process.
Verify that the previous fueling session was properly concluded by clicking stop.
Delays in Receiving Information on SinglePoint
Delays can occur if fuelers stop fueling but keep the register busy. If the register is not idle, it will not allow the next fueling to connect or receive the total values from the previous session.
Key Points:
The register must be idle for ticket downloads to function correctly.
A busy register prevents new fuel requests from being sent from the SP device
Reasons for a Busy Register
Pausing Fueling
If the register is configured to allow pausing, pressing STOP once, pauses the fueling, marking the register as busy. Press STOP again to completely stop the fueling and set the register to idle.
Printing Tickets Early
Printing a ticket before all values are received puts the register in a busy state. The register can only handle one task at a time, either printing or downloading.
Identifying a Busy Register
Look for specific symbols in the top left corner of the display. After completing a fueling, these symbols should no longer be present. If they are still visible, press STOP again to resolve the issue.
Conclusion
By following these detailed steps and understanding the common issues and their solutions, fuelers can ensure an efficient and error-free fueling process. Consistency in adhering to these protocols will lead to improved performance and reliability in fueling operations.