✅ Step 1: Complete the X-1PAY Pre-Application
To begin, you’ll submit a short pre-application that collects basic business details for an initial review.
👉 Start your pre-application here:
The form will ask for:
Application email address
Legal entity name
Registered address
Organization type
Website URL
Once submitted:
The X-1 team will review your information
After approval, you’ll receive an onboarding email with next steps
✅ Step 2: Complete Your Merchant Account Setup (KYC)
After your pre-application is approved, you’ll receive an email from X-1PAY Onboarding containing your secure onboarding link.
What to do:
Open the onboarding email
Click Get Started
Complete all required KYC (Know Your Customer) information
This step verifies your business and creates your merchant account so you can process:
Credit card payments
Direct debit (ACH) payments
⚠️ Important: Onboarding Link Expiration
For security purposes, your onboarding link is only valid for 15 minutes.
If your link expires, no problem—you can generate a new one.
If your link expires:
Open the original onboarding email
Click Create a New Link
You’ll be taken to a new page
Click Generate New Link
A new onboarding email will be sent to you with a fresh 15-minute link
You can repeat this process as many times as needed until onboarding is complete.
🖥️ Ordering Your X-1PAY Terminal
As part of the X-1PAY integration, a certified payment terminal is required to ensure secure, compliant, and seamless payment processing.
All X-1PAY terminals:
Are PCI-compliant
Are optimized for use with X-1FBO
Require an active $34.99/month subscription per device, which includes:
Software updates
Security compliance
Dedicated support
X-1PAY offers multiple terminal options to support different operational needs—from front desk to ramp operations.
Available Terminal Options
X-1PAY Prime Payment Terminal
Price: $699.99 + shipping
Description: Premium countertop terminal with a large touchscreen
Best for: Front desk operations
X-1PAY Link Payment Terminal
Price: $999.99 + shipping
Description: Full mobile terminal with a 5” touchscreen
Best for: Ramp service or front desk use
Next Steps for Terminal Ordering
Once you’ve reviewed the available options, confirm the following with your Implementation Lead or an X-1 team member:
Terminal model(s)
Quantity needed
After confirmation, our team will coordinate:
Device ordering
Shipment to your location
🔄 What Happens Next?
After your application is fully submitted:
Your information is reviewed by our payment processor
You may be contacted if additional details are required
Once approved, your credentials will be released and ready for use
📚 Additional Resources
Want to learn more about how X-1PAY works? Check out these helpful articles:
Need more help? Contact X‑1FBO Support for further assistance